App / Slots
Your 7xdb account wallet handles deposits and withdrawals through Nagad, Rocket and bKash — the payment rails you already use on your phone. Availability depends on your local law and eligible region; open the account area to see the options shown for your profile.
Adding funds starts in the signed-in account area. We route deposits through Nagad, Rocket and bKash so you can move money from the wallet you already have on your phone without setting up anything new. Open the deposit counter, pick your wallet, enter the amount shown as eligible in your account, and confirm the transfer from your wallet app. Once the transaction clears on the wallet side, your 7xdb balance updates and you can head straight into the lobby — whether that is the slots section, a live table or the sportsbook where cricket markets sit at the front of the board.
Log in and go to the banking section of your account. The deposit option is listed there alongside your current balance.
Select Nagad, Rocket or bKash from the options shown. Only methods available for your account region appear on this screen.
Type in the amount within the range displayed. The screen shows the minimum and any applicable field notes for your account tier.
Approve the transfer in your wallet app. Return to your 7xdb account page and your updated balance will be visible there.
When you want to take money out, the withdrawal section is in the same account banking area as deposits. We send payouts to Nagad, Rocket or bKash — whichever wallet you nominate for the withdrawal. Before a payout is processed, your account needs to pass the identity check described in the verification section below; this is a one-time step that keeps your wallet and your 7xdb account matched to the same owner. Enter the amount you want to withdraw, confirm the destination wallet, and submit. The status of your request appears in your account transaction history so you can follow it without contacting support.
Find the withdrawal option inside your account banking area. Your available balance and any conditions attached to it are shown on that screen.
Choose Nagad, Rocket or bKash as the destination. The wallet must be registered under your account name to proceed.
Type the amount within the range your account shows as eligible. The screen will flag any mismatch before you submit.
Confirm the withdrawal. Your transaction history in the account area will show the status as it moves through the process.
Before your first withdrawal, your account goes through an identity check. We do not set a fixed document list here because the fields and instructions shown in your account area are the authoritative source — they reflect what is actually required for your account at that point. Open the verification section inside your account, read each field label carefully, and upload or enter only what the screen asks for. If a field is marked optional, you can skip it.
Find the identity check area inside your signed-in account. The fields shown there are specific to your account status — follow them exactly as labelled.
Do not upload documents that were not requested. Each field has a label; fill in or attach what matches that label and nothing else.
After you submit, the verification status appears in your account area. Refresh the page if it does not update immediately.
The name on your Nagad, Rocket or bKash wallet should match the name on your 7xdb account. A mismatch is the most common reason a check is held for review.
We support the local payment rails that Bangladesh account holders already use day to day. Each method below is available inside the account banking area; the options visible to you depend on your account region and eligibility.
Deposit and withdraw via your Nagad mobile wallet. Select Nagad in the banking section and follow the transfer steps shown on screen.
Use your Rocket wallet for both deposits and withdrawals. Rocket appears in the payment list when it is available for your account.
bKash is listed in the deposit and withdrawal counter. Transfer from your bKash app after confirming the amount on the 7xdb side.
Bank transfer may appear as an option depending on your account region. Check the banking section of your account for current availability.
Every deposit and withdrawal generates a reference on both sides — your wallet app and your 7xdb account history. Keeping these in sync is straightforward once you know which details to compare. If a transaction looks different on one side, the reference number is the fastest way to identify which record belongs to which transfer.
Every transaction in your 7xdb account history carries a reference number. Note this number when you make a deposit or withdrawal and match it against the corresponding entry in your Nagad, Rocket or bKash transaction list.
Your account history shows status labels such as pending, completed or under review. A wallet transaction marked as sent but an account status still showing pending means the record is in transit — check again after a short wait before raising a query.
The transaction history inside your 7xdb account lists every deposit and withdrawal with a date, amount and status. Use this as your primary record rather than relying on memory or screenshots alone.
Save the wallet-side confirmation for each transaction until the account status shows completed. If you need to raise a support query, the wallet reference and the 7xdb transaction ID together give the support team everything needed to locate the record.
Account security at 7xdb works across several layers — from the domain you access to the wallet ownership check on every withdrawal. None of these steps require action from you beyond what the account area already asks for; they run as part of the normal account and transaction flow.
Always access your account through 7xdb. Bookmark the address directly and verify the URL before entering your login details. Phishing pages copy the look of a site but the domain will differ from the real one.
The identity check described in the verification section ties your account to a real person. This step protects your balance by making sure only the account holder can request a withdrawal.
We match the wallet name on a withdrawal request to the name on your account. This prevents a payout from going to a wallet that does not belong to you, and it is why keeping your names consistent matters.
If you see a transaction you do not recognise or your account status raises a question, contact 7xdb support through the published channel shown in your account area. Do not share your login or wallet PIN with anyone claiming to be support outside that channel.
These are the questions we hear most often about deposits, withdrawals and account verification. If your question is not here, the account area and the published support route are the right next steps.
Nagad, Rocket and bKash are the supported deposit wallets. Bank transfer may also appear depending on your account region. Open the deposit counter in your account to see which options are active for you.
Go to the banking section of your signed-in account and select the withdrawal option. Choose your destination wallet — Nagad, Rocket or bKash — enter the amount, and submit. Track the status in your transaction history.
A pending status means the request is being processed. Check that your account verification is complete and that your wallet name matches your account name. If the status does not change, contact support through the channel shown in your account area.
The minimum is shown on the deposit screen inside your account at the time you make the transfer. We do not publish a fixed figure here because it can vary by payment method and account status.
Yes. The identity check in your account area must be completed before your first withdrawal is processed. Follow the fields shown on that screen; the required steps are listed there for your specific account.
Check your wallet app to confirm the transfer completed on that side. If it did, note the wallet reference number and the date, then contact 7xdb support through the published route in your account area with those details.