7xdb Privacy Policy: How We Handle Your Information
7xdb collects only the information needed to run your account, process wallet transactions through Nagad and Rocket, and keep your session secure. What we collect, why we collect it, and how long we hold it — this page sets all of that out plainly. Access to our platform depends on your local law and eligible regions.
Account data handled directly by 7xdb
Nagad and Rocket transaction context
No data sold to third parties
Your right to review and correct records
POLICY SCOPE DETAIL
What This Policy Covers and How We Use Your Data
When you open an account with 7xdb, we collect the details you submit during registration — your name, contact information, and the wallet identifiers you use for Nagad or Rocket transactions. We also record session data: device type, browser, IP address and the pages you visit within the platform. This helps us keep your account secure and display the correct content for your region. We do not use this data for any purpose beyond running your account, handling your wallet activity, and responding to support requests you raise. Payment context — for example, which wallet method you linked — is retained only as long as your account remains active or as required by applicable rules in your region. We do not sell, rent or trade your personal data to outside parties. Cookies and similar tools are used to maintain your logged-in state and remember your lobby preferences between sessions. You can adjust cookie behaviour in your browser settings, though some site functions depend on session cookies staying active. Any data shared with service providers who assist in platform operations is shared under confidentiality agreements and only to the extent needed for those services. Availability of our platform and the applicability of this policy both depend on local law and eligible regions.
Nagad wallet identifier
Rocket payment reference
Device and session log
Account registration details
Support correspondence record
INSIDE VERSUS OUTSIDE
Where This Policy Applies and What It Does Not Cover
This policy applies to everything that happens when you interact with 7xdb directly — your account, your wallet activity and your support conversations. It does not extend to third-party services you may reach through links on the platform. Understanding the boundary helps you know where our obligations start and stop.
Account Access
Covered. Any data you submit when opening, verifying or managing your account — including login credentials and wallet links to Nagad or Rocket — falls within this policy. We are responsible for how that data is stored and used.
Wallet Transactions
Covered in part. We record the transaction reference and wallet type on our side. The payment processor — for example, Nagad or Rocket — holds its own records under its own privacy terms, which sit outside our policy.
Site Content and Game Lobbies
Covered. Your browsing behaviour within the 7xdb platform — which game rooms you open, how long sessions run, which categories you visit — is logged under this policy for security and account-management purposes only.
Third-Party Services
Not covered. Links to external sites, game studio interfaces that load outside our domain, or any service you access after leaving 7xdb are governed by those parties' own privacy policies. We have no control over them.
YOUR ACCOUNT RIGHTS
Practical Steps to Review, Correct or Question Your Data
You have real, actionable choices about the data 7xdb holds on your account. The most direct route is your account settings page, where you can review the contact details and wallet identifiers we have on file and update anything that is out of date. If you spot an error — a misspelled name, a wrong mobile number, an old wallet reference — you can submit a correction request through the support channel and we will update the record. Where permitted by the rules that apply in your region, you may also ask us what specific data we hold, request that we delete information we no longer need to run your account, or ask us to restrict how we use it while a query is open. These rights are subject to legal and operational obligations that may require us to retain certain records regardless. Raise any data question through the support contact path shown in the section below; include your registered account identifier so we can locate the right record quickly.
Review Your Records
Open the account settings page and check the contact details and wallet information shown. If anything looks wrong, note the field and raise a correction through support.
Correct Account Details
Submit a correction request via support with your account identifier and the specific field to change. We will update the record and confirm once done.
Raise a Data Question
If you want to know exactly what data we hold, or you believe we are holding something you did not knowingly provide, contact us using the details in the support section of this page.
Request Data Removal
Where local law and eligible-region rules permit, you can ask us to delete data we no longer need to run your account. We will confirm what can and cannot be removed given our operational obligations.
CONTACT FOR PRIVACY
How to Reach 7xdb About This Policy
If this policy raises a question you cannot resolve through your account settings, the three paths below connect you directly to the team that handles data and account queries. Use the route that suits you and include your registered account identifier in the first message so we can pull up the right record without delay.
Live Chat
Open the chat widget from any page on the site. Select the account or privacy topic from the menu to route your query to the right team.
Email Support
Send your privacy or data query to the support email address published in the site footer. Include your account identifier and the specific question or correction you need.
Account Help Page
The help section inside your signed-in account lists current contact options and the status of any open requests. Check there first to see if your question is already answered.
DATA HANDLING PRACTICE
How We Protect and Manage the Data We Hold
Data security on 7xdb is not a single setting — it runs through account access controls, session management, cookie handling and the way we store wallet identifiers like those linked to Nagad and Rocket. We review these practices when our platform or the rules in your region change. If this policy is updated, the revised version will be published here with the effective date shown at the top of the page.
Account Security
Access to your account data is restricted to authenticated sessions. We do not expose account identifiers, wallet references or session tokens in any public-facing part of the platform.
Cookie and Session Control
Session cookies keep you logged in while you browse. You can clear or block cookies in your browser, but some account functions rely on an active session cookie to work correctly.
Data Retention
We keep account and transaction records only as long as needed to run your account or meet applicable obligations in your region. When records are no longer required, they are deleted or anonymised.
Policy Updates
When this policy changes, we publish the updated version here. Continuing to use your account after a published update means you have had the opportunity to review the revised terms.
POLICY QUESTIONS ANSWERED
Common Questions About Your Privacy on 7xdb
These questions come up regularly when account holders want to understand how their data is handled. If your question is not here, use the support contact paths listed earlier on this page.
What personal data does 7xdb collect when I open an account?
We collect the details you submit at registration — name, contact information and any wallet identifier you link for Nagad or Rocket transactions. We also log session data such as device type and IP address to keep your account secure.
Does 7xdb share my data with third parties?
We do not sell or rent your data. We share information with service providers who assist in running the platform only under confidentiality terms and only to the extent needed. Your Nagad or Rocket payment processor holds its own records under its own policy.
How can I see what data you hold about me?
Start with your account settings page, where your registered details and linked wallet information are visible. For a fuller record, contact support with your account identifier and we will confirm what we hold, subject to the rules that apply in your region.
Can I ask 7xdb to delete my data?
Where local law and eligible-region rules permit, yes. Raise a deletion request through support or live chat, including your account identifier. We will confirm which data can be removed and which must be retained for operational or legal reasons.
How do cookies affect my privacy when I use the site?
Cookies maintain your logged-in session and remember your lobby preferences. You can adjust cookie settings in your browser at any time. Blocking all cookies may affect account functions that depend on an active session token.
Does this policy apply to my Nagad or Rocket transactions?
We record the transaction reference and wallet type on our side, and that record falls within this policy. However, the payment processor — Nagad or Rocket — holds its own transaction data under its own separate privacy terms, which are outside our control.
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