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These legal terms set out how 7xdb operates your account, handles your data and defines what falls within or outside the scope of our platform. Your access to 7xdb depends on your local law and the eligible regions we serve — read these terms carefully before using any part of the platform.
7xdb operates under a policy framework that governs every account interaction — from registration through to wallet activity and account closure. These terms are not a general advisory; they are the operative rules that shape what you can do on the platform and what we are required to do in return. Where you use Nagad or Rocket to fund your account, the transaction records held in your wallet history fall within the scope of this policy. bKash deposits and withdrawals are likewise covered under the account transaction provisions described here. We do not make claims about legal status in specific jurisdictions — eligibility depends entirely on your local law and the regions we serve at the time of your access. If local law in your area restricts access to platforms of this kind, these terms do not override that restriction. Any updates to this policy are published on this page; continued use of the account after an update constitutes acceptance of the revised terms. We encourage you to review this page each time you return after a significant gap.
Not every interaction on the platform is governed by the same rule set. This section separates what falls clearly inside this policy from areas that sit outside it — so you know exactly where to look when a question comes up about your account, a transaction or a third-party service.
Login credentials, session management and account-level permissions are fully within scope. Rules around account suspension, reactivation and identity verification are set out in the account section of these terms and apply to all registered accounts regardless of device.
Deposits and withdrawals processed through Nagad, Rocket and bKash are covered by the transaction provisions here. The platform records each transaction against your account; the payment provider's own terms also apply to the wallet side of each transfer.
Game content supplied by studios in the lobby — including titles from Spadegaming, PG Soft, Pragmatic Play and Bigtime Gaming — is subject to each studio's own content licence. Our policy governs how you access that content through your account, not the content itself.
External links, payment processor interfaces and mobile wallet apps operated by Nagad, Rocket or bKash are outside our direct policy scope. We are not responsible for third-party terms; follow the links in each provider's own documentation for their applicable rules.
This policy gives you a set of concrete actions you can take regarding your account data and records. You can request a review of the transaction history attached to your account — including Nagad, Rocket and bKash entries — by opening the wallet section inside your signed-in account area. If any detail on your account profile appears incorrect, you can submit a correction request through the account settings page; fields such as your registered mobile number and contact details can be updated there. For questions that go beyond what the account settings cover — such as queries about data retention or how long a transaction record is held — you can raise the matter directly with the support team using the contact routes listed on this page. Any request you submit is acknowledged within the timeframe shown on the support page at the time of your enquiry. We do not act on requests submitted from unverified accounts, so ensure your account verification step is complete before raising a formal query.
Open the wallet section in your signed-in account to view the full transaction log, including all Nagad, Rocket and bKash entries. Records are displayed chronologically and can be filtered by date.
Use the account settings page to update profile information such as your registered mobile number. Some fields require identity verification before a change is saved; follow the on-screen instructions shown at that step.
If you have a question about how a specific term applies to your account, contact the support team using the email or live chat route published on this page. Include your account reference so the team can locate your record quickly.
For account-level actions not available through self-service — such as closure requests or formal data queries — submit your request through the published support route. The support team will confirm the next steps based on the current policy in effect.
If any part of this policy is unclear or you need to raise a specific concern about your account, these are the routes available to you. Use the channel that suits your query type — straightforward account questions are handled fastest through live chat, while formal policy requests benefit from the detail an email submission allows.
Open the chat icon on any page while signed in to your account. This route is suited for account access questions, wallet transaction queries involving Nagad or Rocket, and clarifications on how a specific term applies to your session.
Send policy-related queries, correction requests and formal data questions to the support email address published in the contact section of this site. Include your account reference and a clear description of the policy area your query relates to.
The account help section inside your signed-in area covers common policy questions — data access, transaction records and profile updates. Check there first; if the answer is not shown, escalate through live chat or email.
Understanding how we manage your information is part of using the platform with confidence. This section covers the practical side of our data handling so you know what we collect, how long we keep it and who to contact when you want to review or change it.
Account data — including transaction records linked to Nagad, Rocket and bKash activity — is retained for the period required under the terms applicable to your account. The exact retention window is shown in the account data section of the full policy document.
We use session cookies to keep your account active during a visit and preference cookies to remember your lobby settings. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality on mobile and desktop.
Account access is protected at the login step; we do not store payment credentials for Nagad, Rocket or bKash on our servers. If you believe your account has been accessed without your permission, contact the support team immediately using the live chat route.
To request changes to how your data is handled — or to ask for a copy of the data we hold — submit a formal request via the email support route with your account reference included. We will confirm receipt and outline the steps we take from there.
These questions cover the areas we hear about most — account eligibility, data access, transaction scope and how to contact us when you need a specific policy matter addressed.
Yes. Your eligibility to use the platform depends on your local law and the regions we serve at the time of your access. These terms do not override any local legal restriction. If your jurisdiction restricts this type of platform, those local rules apply regardless of what is written here.
Transactions processed through Nagad and Rocket are covered under the account transaction provisions of this policy. The payment providers' own terms also apply to the wallet side of each transfer. You can review your transaction log inside the signed-in account wallet section.
Submit a formal data request via the email support route published on this page. Include your account reference and specify what data you are requesting. We will confirm receipt and provide the next steps based on the current retention and access provisions in effect.
Yes. Open the account settings page while signed in and follow the fields shown there. Some updates require identity verification before they are saved. If the update option is not visible in your settings, contact the support team via live chat with your account reference.
Updated terms are published on this page. Continuing to use your account after an update is posted counts as acceptance of the revised terms. We recommend checking this page each time you return after an extended break to make sure you are reading the current version.
Game content provided by studios such as PG Soft, Pragmatic Play, Spadegaming and Bigtime Gaming is subject to each studio's content licence. Our policy governs how you access that content through your account; it does not replace the studio's own content terms, which are separate documents.