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ACCOUNT TERMS

7xdb Terms Conditions for Your Account

These terms set out what you agree to when you open and use a 7xdb account — covering how your account works, what we expect from you, and what you can expect from us. Access to this platform depends on your local law and eligible regions.

  • Account-based access
  • Nagad & Rocket supported
  • Bangladesh-eligible regions
  • Published support routes
POLICY POSTURE

How These Terms Apply to You

When you create an account on this platform, you enter into an agreement with us under these terms. They govern every interaction you have here — from browsing the game catalog to completing a transaction through Nagad or Rocket. We ask that you read them carefully before you start. These terms apply to all account holders in eligible regions. Whether you access the platform on a mobile browser or a desktop, the same rules apply. We do not make exceptions based on device type or session length. We may update these terms when our services change or when applicable rules require it. When that happens, we will note the revision date at the top of this page. Continuing to use your account after a revision means you accept the updated terms. If you disagree with a change, the right step is to stop using the account and contact our support team. Eligibility to use this platform depends entirely on the laws of your local jurisdiction. We do not make representations about legality in any specific region — that is your responsibility to confirm before opening an account.

  • Nagad

    Transactions processed through Nagad are subject to both these terms and Nagad's own service conditions. We handle the account side; Nagad handles the transfer. Check your account wallet for the current transaction record.

  • Rocket

    Rocket payments follow the same split: our terms cover the account action, Rocket's terms cover the transfer itself. Your account history shows each completed or pending entry as it is recorded.

  • bKash

    Where bKash is used for deposits, the same principle applies. We record the account-side event; bKash records the wallet-side event. Discrepancies should be raised with our support team first.

TERMS COVERAGE

What These Terms Cover and What They Do Not

Not every part of your experience here falls under the same set of rules. Some things are fully within our terms; others involve third-party services with their own policies. Knowing the boundary helps you raise questions with the right party.

  • Account Access

    Your login, account settings, wallet balance, and session activity are fully within the scope of these terms. Any dispute about account access should come to us directly through the published support routes.

  • Transactions

    Deposits and withdrawals processed through Nagad, Rocket, or bKash are covered by these terms on the account side. The payment provider's own terms govern the transfer side of each transaction.

  • Site Content

    The game catalog, studio content from Spadegaming, PG Soft, Pragmatic Play, and Bigtime Gaming, and all platform pages fall under our terms. We are responsible for what we publish here.

  • Third-Party Services

    External links, payment provider interfaces, and any service you access outside this domain are not covered by our terms. We are not liable for third-party policies, outages, or decisions.

YOUR ACCOUNT RIGHTS

Actions Available to You Under These Terms

These terms are not one-sided. You have concrete actions available to you at any point. If you want to review the transaction history tied to your account, open the account wallet section — every recorded entry is listed there with its date and status. If any detail in your account profile is incorrect, you can update it directly from the account settings page; for fields that require verification, the page will show you the steps to follow. If you have a question about how a specific term applies to your situation, you can raise it through our support routes — live chat and the contact form are both available from the support page. We aim to respond to policy questions through the same channels we use for account help. You also have the right to request that your account be closed. Submit that request through support, and we will confirm the steps required to complete it, including any outstanding balance that needs to be settled first.

  • Review Records

    Your full transaction and session history is available inside the account wallet. Filter by date or transaction type to find a specific entry.

  • Correct Account Details

    Update your profile information from the account settings page. Fields requiring identity verification will show the required steps inline.

  • Raise a Policy Question

    Use live chat or the contact form on the support page to ask about any term. Reference your account ID so we can respond with the right context.

  • Request Account Closure

    Contact support to begin the closure process. We will confirm any balance or verification steps before the account is deactivated.

CONTACT ROUTES

How to Reach Us About These Terms

If something in these terms is unclear or you need to act on a right described here, these are the routes to reach us. We do not publish channels we cannot staff — use only the ones listed below.

  • Live Chat

    Available from the support page while you are signed in. Use this for account-specific questions where your transaction history is relevant.

  • Contact Form

    Accessible from the support page without signing in. Suitable for general policy questions or pre-account enquiries about eligibility and access.

  • Account Help Centre

    The help section inside your account covers common terms questions with step-by-step answers. Check here first before opening a support ticket.

HOW WE HANDLE THIS

Data, Security and Policy Requests

We take the handling of your account data seriously. Here is how we approach the areas that matter most under these terms.

  • Data Handling

    We collect only the account data needed to operate your session, process transactions, and respond to support requests. We do not sell account data to third parties. Retention periods follow applicable rules for the regions we serve.

  • Cookies

    We use cookies to keep your session active and to remember account preferences. You can review and adjust cookie settings from the account preferences page. Disabling certain cookies may affect how the platform functions in your browser.

  • Account Security

    Your account is protected by the login credentials you set. We recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately through live chat so we can act on your account without delay.

  • Policy Change Requests

    If you believe a term has been applied incorrectly to your account, submit a written request through the contact form. Include your account ID and the specific term in question. We will review and respond through the same channel.

TERMS FAQ

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Do these terms apply to me if I am in Bangladesh?

Access depends on your local law and whether your region is eligible. We do not confirm legality for specific locations — that is your responsibility to verify before opening or continuing to use an account here.

What happens if the terms are updated after I open my account?

We note the revision date at the top of this page whenever terms change. Continuing to use your account after a revision means you accept the updated version. If you disagree, contact support to discuss closing your account.

How do I see my full transaction history?

Open the account wallet section after signing in. Every deposit and withdrawal is listed there with its date, amount, and status. You can filter by date range to find a specific entry. For discrepancies, raise a ticket through live chat.

Can I update my account details myself?

Yes. Most profile fields are editable from the account settings page. Fields that require identity verification will show the required steps inline. If a field is locked and you need to change it, contact support through the form on the support page.

Who do I contact if I think a term was applied incorrectly?

Use the contact form on the support page and include your account ID and the specific term you are questioning. We review these requests and respond through the same channel, usually referencing the relevant section of the terms.

Are Nagad and Rocket transactions covered by these terms?

The account side of each transaction — the record in your wallet, the status update, the balance change — is covered by our terms. The transfer side is governed by Nagad's or Rocket's own service conditions. Both records should match; if they do not, contact support.